Сертификация
CERTIFICATION
An introductory meeting where the following elements are explained and discussed:

  • Confirmation of the previously documented audit scope (parties involved, area, products, etc.)
  • Audit plan and who will audit what and when
  • The purpose of the audit is to find objective evidence that the system plan (QMS) complies with the standard and that the organization complies with its own processes and procedures
  • Confirmation of logistical arrangements (office accommodation, meals, etc.)
  • Verification that personnel are informed of the audit and confirmation of access to premises and records
  • Employees will be interviewed during the audit and a list of employees will be requested
  • Submit any questions about the audit
  • Statement of confidentiality of results

Conducting an audit

During the audit, auditors will seek evidence of compliance with the standard. During the audit, they will visit premises, interview employees and managers, and review the organization's internal documentation related to the audit scope. During all these activities, the auditor(s) will review the effectiveness and implementation of your system and how it complies with the relevant standard(s). Auditors will use approved reporting forms and checklists to document their findings. During the audit, the auditor seeks to confirm the organization's compliance with the standard's requirements; however, nonconformities may be identified and will be presented at the closing meeting.

Closing meeting

A closing meeting containing the following elements:
  • Provide a general summary and conclusions
  • Explain any subsequent actions that need to be taken, if applicable
  • Announce and discuss the identified nonconformities and their consequences
  • Discuss specific points and agree on dates for necessary corrective actions
The audit results will be announced during the closing meeting. The report will then be sent to the Control Union office for review and certification.
Basic elements of an audit
The audit will be conducted by one of our auditors, who will contact you to schedule an appointment for the initial audit visit.

We will schedule a convenient time for the audit. They may ask you to provide documentation that we need to evaluate before this initial visit. In some types of audits, such as ISO 9001 or FSSC 22000 food safety audits, the initial visit may be part of a Phase 1 assessment. This Phase 1 assessment is not an actual audit, but is designed to obtain a clear understanding of the company's operating environment. This will include, for example, an assessment of the maturity of your organization's processes and an evaluation of documentation related to the quality system. The Phase 2 audit, which is the actual audit, is conducted after the Phase 1 assessment is completed. In other types of audits, the initial visit will be an actual audit.

Please note that in some cases, standards require us to conduct an unannounced visit to your facilities, such as for FSSC 22000 Food Safety System Certification. This will be clearly stated in your contract. However, in most cases, you will receive confirmation of the date and time of our auditor's arrival, their name, and the visit plan, known as the audit plan. The audit plan also specifies which documents and which persons must be available during the audit.

During the visit, a full report on your activities will be provided. We request that you provide the auditor with the necessary authorization and assistance to access your premises and/or production facilities. We also request that you permit our auditor to audit the relevant accounts and collect samples for analysis. These samples, if requested by Control Union, must be made available to the auditor free of charge.
AUDIT
Our phone number in Kazakhstan:
+7 (727) 313-30-34
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